Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Overview
Alpha Building Group Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.
Information Collection
We collect information that you provide directly to us when you:
Contact Forms
When you fill out contact or enquiry forms, we collect your name, email address, phone number, and any other information you provide in your message.
Service Requests
When requesting our services, we collect details relevant to your project, including location, project specifications, and timeline requirements.
Communications
We collect information from your communications with us via email, phone, or other methods of correspondence.
Automatic Information
We automatically collect certain information when you visit our website, including IP address, browser type, operating system, and pages visited.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To respond to your inquiries, comments, or questions
- To send you technical notices, updates, and support messages
- To process and complete transactions, and send related information
- To monitor and analyze trends, usage, and activities in connection with our website
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access
You have the right to request copies of your personal information that we hold.
Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure
You have the right to request that we erase your personal information, under certain conditions.
Restriction
You have the right to request that we restrict the processing of your personal information, under certain conditions.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: Office@alphabuildinggroup.co.uk
- By phone: 01639 323113
- By mail: Commercial House, 2 Bethel Road, Glynneath, SA11 5DG